faq's

s.h.e's it 101

How s.h.e's it period underwear works?

s.h.e's it is machine-washable and reusable period-absorbing underwear — providing a more sustainable alternative to single-use disposable products. Every pair of s.h.e's it period-absorbing underwear features our signature, innovative built-in technology — a moisture-wicking top layer, an absorbent core layer, and an outermost leak-resistant barrier.

Can I wear s.h.e's it to sleep in?

Yes, our super comfortable and absorbent period underwear that hold up to 7 regular tampons' worth of flow. They come with an extended gusset to protect against overnight leaks and prevent stains.

can I use them for urinary incontinence or light bladder leaks?

Yes, they are specifically designed for light to moderate bladder leaks

How much fluid can it hold?

Our most absorbent styles hold 7 regular tampons worth of flow, so there is a style right for each day of your cycle. We recommend trying s.h.e's it period-absorbing underwear for the first time at home to see how each underwear style works with your ~flow~.

how does it handle blood clots?

s.h.e's it period-absorbing underwear handles blood clots similarly to a pad. Although the undies can't absorb the blood clot itself, they will absorb the surrounding moisture so you will not feel damp, wet, or uncomfortable. Later whenever you get a chance you can wipe the residue away, and can enjoy freshness of our undies.

How does this gusset sit?

Across all absorbencies, the gusset positioning within the underwear varies by style. However, generally, the gusset sits under the entire front of the vulva, widened significantly at the front and rear for leak protection and with extra length in the back — covering the surface area necessary to absorb your flow and prevent leaks.

Is wearing period underwear hygenic?

Yes, SHE's It period-absorbing underwear is ultra-absorbent, odor-controlling, and moisture-wicking, designed to keep you fresh and dry. If your undies have not reached capacity, we recommend changing once daily, as you would regular underwear.

What about TSS?

Toxic Shock Syndrome (TSS) is associated primarily with tampon use. s.h.e's it period-absorbing underwear is a safer alternative.

I am sensitive to fragrances, are s.h.e's it fragrance free?

Yes! We don’t apply any perfume or fragrance to any of our materials. All of our products are fragrance-free!

I have sensitive skin and usually wear cotton — will She's it irritate me?

Our Hug me cotton underwar is an excellent choice for those with sensitive skin. If you typically wear cotton, Modal Cotton should not irritate you, being that it is an all-natural fabric, and it should only get softer over time with washing.

which styles are best under tight clothing such as legging or yoga pants?

s.h.e's it period-absorbing underwear is seamless for minimal underwear lines under tight clothing such as workout pants or leggings.

wont the blood get all over my other clothes if I put them in washing machine?

Nope! Washing s.h.e's it with your other laundry is perfectly hygienic, and your other clothes will be fine, we promise! Washing machines will dilute the blood almost immediately, and your other clothes will not stain if you're washing cold.

orders + shipping

what currency do you accept?

We accept nearly all local currencies, and they should automatically update based on your location! Receipts and emails will show the purchase price in GBP.

Where do s.h.e's it orders ship from?

our orders ship from our warehouse in the westcoast, Canada.

when can I except to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping (Mon-Fri, before 5pm) should arrive within 5-7 business days. Expedited shipping. Pre-order shipping dates are indicated on the product page (above the "add to bag" button) and again at checkout.

where can I track my order?

You can track your order 👉 here . Please note that it typically takes 1-2 business days for orders to be processed, packed, and readied for shipment. As soon as our team has prepared it, you'll receive an email confirmation with tracking details so you can follow your order step by step.